Size Guide
Calculator
Put your heel against a wall and measure from the wall to your big toe.
The length of my foot is:
Size Conversion
Ziera/Eu US/NZ/AUS Uk
34 4.5 2
35 5/5.5 2.5/3
36 6 3.5
37 6.5/7 4/4.5
37.5 7 4.5
38 7.5 5
38.5 8 5.5
39 8/8.5 5.5/6
39.5 8.5 6
40 9 6.5
40.5 9.5 7
41 9.5/10 7.5
42 10.5 8
43 11/11.5 8.5/9
44 12 9.5
45 13 10.5
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Width fittings explained

We have several options available, though many of our styles have different fits. You can filter by width of the fit from our search page. The fittings are:

M - Accommodate feet that require slightly less space than our W fitting styles.

W - Our standard fit which should suit most people. If your big toe joint/small toes begin to feel pinched or ache, then you may want to try our roomier XW fit.

FF - Based off our W fit. You can tailor the fit to allow for more or less room in the shoe by swapping or removing the forefoot inserts which are included with the shoe.

XW - Allows for a little more room over the instep or at the front part of the sandals, shoes or boots than our W fitting styles.

XF - Based off our XW fit. You can tailor the fit to allow for more or less room in the shoe by swapping or removing the forefoot inserts which are included with the shoe.

XXW - Looks after a foot which needs more space over the in step or the fore foot area. If our XW is a little tight the XXW could be just right.

Fitting advice

If you would normally take a half size, e.g. 37.5, but the style you're looking at doesn't come in a halves, we recommend you select a larger size.

If you find shoes are often a bit tight in width, or shoes which are one size larger than your true size feel more comfortable across your feet, we recommend that you select the W width.

If you find it very difficult to find shoes that are comfortable in width or usually seek out shoes that are made for extra wide feet, then an extra wide fitting is most suitable. Opt for the XXW width.

If you experience gaping material around the mid-section of your foot, and the tendency for your foot to slip side to side in the shoe, a narrow fit is most suitable. Opt for the M width.

Some styles have adjustable features, such as adjustable straps. This information is detailed on the product pages.

If you purchase a pair of our shoes and the sizing isn’t quite right, you can now shop risk-free as we offer FREE RETURNS for unworn shoes within 30 days (read more about our returns and exchanges terms and conditions). If you would prefer to be fitted in person before you purchase, we suggest you visit a Ziera specialist store or retailer where we can help you find your perfect fit.

Terms and conditions

General

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice.

Ziera may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Ziera assumes no responsibility regarding the accuracy of the information that is provided by Ziera and use of such information is at the recipient's own risk. By providing information, Ziera does not grant any licenses to any copyrights, patents or any other intellectual property rights.

Information Ziera publishes on this website may contain references or cross references to Ziera products and promotions that are not available in your country. Such references do not imply that Ziera intends to announce such products and promotions in your country. All promotional start and end dates or times are in New Zealand Standard Time (GMT +12) and Australian Eastern Daylight Time (GMT +11).

In no event will Ziera be liable to any party for any direct, indirect, special or other consequential damages for any use of this website even if we are expressly advised of the possibility of such damages.

All information is provided by Ziera is on an "as is" basis only. Ziera provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose and merchantability.

Ziera may at any time revise these terms by updating these Terms. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.

Ziera Club vouchers

  • Voucher details will be provided by email.
  • Vouchers expire one month from the date received.
  • Can be used on any product (there are no exclusions). 
  • Can be used in conjunction with other offers, i.e. coupons. 
  • Are redeemable in all full priced and outlet stores; in-store or online. 
  • Customer Club members are required to have proof of the email to redeem in store - either a printed copy of their email or the email on their smartphone. Online the code can be entered during the checkout/purchase process.

Customer feedback prize draw

Only customers who have purchased from our New Zealand or Australian websites and answered the customer survey are eligible to be entered in the draw. The prize draw will be completed on the first working day of the following month and the winner will be notified by the 12th of the month. The winner will receive a Ziera Voucher worth $220. There will be one winner across New Zealand and Australia per month. 

#zieraversionsofyou Monthly Giveaway

See details of the competition here.

By entering the giveaway/s you agree to its Terms and Conditions:

  • All entries must be made via Instagram, by tagging your image of your Ziera shoes with #zieraeveryversionofyou.
  • We will also accept entries made via Instagram, using our previous tag #zieraversionsofyou.
  • Ziera reserve the right to repost and use the content you post as your entry in marketing materials.
  • Each monthly giveaway concludes at the end of each month.
  • The winner will be drawn by the 10th of each month and the winner will be notified via Instagram within 5 days. If the winner does not respond and claim their prize within 7 days of notification of winning they will forfeit the prize and another winner will be selected.
  • The prize is one free pair of Ziera shoes.
  • There is no cash alternative to the prizes stated and the prize will be sent only to you.
  • No purchase is necessary for you to enter.
  • Giveaways are open to New Zealand and Australian residents only.
  • Winning entry will be selected by the team at Ziera.
  • We will post your name as a winner on our Instagram page.
  • The prize will be delivered within 30 days of delivery address confirmation.
  • This competition is in no way sponsored or endorsed by Instagram.
  • Ziera Shoes staff, contractors and agents are not eligible to enter the prize draw.
  • The promoter’s decision is final and no correspondence will be entered into.
  • Ziera reserves the right to cancel the monthly giveaway at any time.
  • The promoter is Ziera Shoes Ltd, 59 Mahunga Drive, Mangere Bridge, Auckland New Zealand.

Promotional offers

Unseasonably warm mid-season sale

Selected styles $129.95. Selected styles and colours only. The prices shown online include the discount, no further discount applies. While stocks last. From 16/05/19 - 19/05/19

Mother's Day competition

By entering the giveaway/s you agree to its Terms and Conditions:

  • The promotion runs from 8 am Monday 6th May to 11.59 pm Sunday 12th May 2019.
  • No purchase is necessary for you to enter.
  • All entries must be made through the Ziera Shoes Facebook page.
  • To enter the prize draw you must follow all of the partners involved in the promotion on Facebook (Linden Leaves, OBR Merino, Ziera Shoes and Fabuleux Vous)
  • There is one prize pack to be given away which includes a voucher for a free pair of Ziera shoes, Ziera handbag as pictured, Linden Leaves candle and bubble bath as pictured, OBR Merino button wrap in colour of winner’s choice, Fabuleux Vous earrings as pictured.
  • The winners will be drawn on Monday 13th May 2019 and the winner will be notified via Facebook within 5 days. If the winner does not respond and claim their prize within 7 days of notification of winning they will forfeit the prize and another winner will be selected.
  • We will use your personal information only for the purpose of this competition, including sharing it with our partners. We will post your name as a winner on our Facebook page.
  • Giveaways are open to NZ and Australian residents only. One prize only, to be selected randomly.
  • The prize will be delivered within 30 days of delivery address confirmation.
  • There is no cash alternative to the prizes stated and the prize will be sent only to the winner.
  • This competition is in no way sponsored or endorsed by Facebook or Instagram.
  • Ziera Shoes staff, contractors and agents are not eligible to enter the prize draw.
  • The promoter’s decision is final and no correspondence will be entered into.
  • The promoter is Ziera Shoes Ltd, 59 Mahunga Drive, Mangere Bridge, Auckland New Zealand.

Mother's Day selected styles

20% off selected styles. Selected styles & colours only. The prices shown online include the discount, no further discount applies. Not available in Outlet stores. Offer excludes accessories and gift voucher purchases. While stocks last. Not valid in conjunction with any other voucher or offer. From 2/5/19 - 12/5/19.

Free shipping applies to selected styles only. Free shipping will be applied automatically in your bag. Available online only. Offer ends Sunday 12 May.

Buy any pair of shoes and get 50% off an outlet pair

Your first pair purchased can be any full priced pair or an Outlet pair of shoes (excluding slippers & scuffs) but to get the extra 50% discount for the second pair it must be an outlet pair. If two outlet pairs are purchased, 50% will be taken off the lower priced pair. The extra discount for a second pair (must be an Outlet pair) will be calculated in your Shopping Bag. From 2/5/19 - 12/5/19.

  • 1 pair: One pair as ticketed price – no extra discount applies.
  • 2 pairs: One pair at ticketed price – one Outlet pair half price (the lower priced one)
  • 3 pairs: Two pairs at ticketed price – one Outlet pair half price (the lower priced one)
  • 4 pairs: Two pairs at ticketed price – two Outlet pairs at half price (the two lowest sale pairs)
  • 5 pairs: Three pairs at ticketed price – two Outlet pairs at half price (the two lowest sale pairs)
  • 6 pairs: Three pairs at ticketed price – three Outlet Pairs at half price (the three lowest sale pairs)
  • 7 pairs: Four pairs at ticketed price – three Outlet Pairs at half price (the three lowest sale pairs)
  • 8 pairs: Four pairs at ticketed price – four Outlet Pairs at half price (the four lowest sale pairs)
  • For more Outlet pairs discounts, please contact your local store or our customer services team.

$50 off Shanghai boots

$50 off exclusive to Shanghai Boots only. The prices shown online include the discount, no further discount applies. While stocks last. From 1/5/19 - 31/5/19.

Easter Treats

$80 off exclusive to Serenity Boots. The prices shown online include the discount, no further discount applies. While stocks last. From 18/4/19 - 28/4/19.

20% off all handbags only. The prices shown online include the discount, no further discount applies. While stocks last. Not valid in conjunction with any other voucher or offer. From 18/4/19 - 28/4/19.

Outlet Multi-buy Offer

Buy more than one outlet pair to get additional savings on the already discounted prices. Get an extra 20% off when you buy 2 pairs, an extra 25% off 3 pairs and an extra 30% off 4 or more pairs. Multi-buy offer applies to outlet shoe styles only. Excludes handbags, slippers and accessories. The discount will automatically be applied online in your cart. Not valid in conjunction with any other voucher or offer. Offer ended.

VIP DAY - Double points and Free Gift

Earn double points on all purchases in-store or online on 11/04/19. Points will show up on your customer club account the next working day. One free gift per customer - Thursday 11/04/19 - when at least one full price pair of shoes is purchased (excludes slippers, handbags, outlet & clearance items). The gift comprises 3 x CITTÀ tea towels and an Aromatherapy Co. product (In-store the Aromatherapy Co. gift is a Therapy Kitchen Room Spray. Online shoppers will receive a Therapy Kitchen hand cream instead due to shipping constraints). Tea towel colour and Therapy Kitchen fragrance may vary. Offer not valid in Ziera Outlet stores or when purchasing outlet styles only online. While stocks last.

Extra 25% off Outlet

An extra 25% off Outlet/Clearance Styles only – not new season styles. The prices shown online include the discount, no further discount applies. Excludes handbags, accessories & gift voucher purchases. While stocks last. Cannot be used in conjunction with any other offer. Offer ended

$30 off Space and Kitty styles

$30 off exclusive to Kitty & Space styles. The prices shown online include the discount, no further discount applies. While stocks last. From 1/3/19 - 30/4/19.