Terms & Conditions

General

This website may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice.

Ziera may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice. Ziera assumes no responsibility regarding the accuracy of the information that is provided by Ziera and use of such information is at the recipient's own risk. By providing information, Ziera does not grant any licenses to any copyrights, patents or any other intellectual property rights.

Information Ziera publishes on this website may contain references or cross references to Ziera products and promotions that are not available in your country. Such references do not imply that Ziera intends to announce such products and promotions in your country. All promotional start and end dates are in New Zealand Standard Time (GMT +12).

In no event will Ziera be liable to any party for any direct, indirect, special or other consequential damages for any use of this website even if we are expressly advised of the possibility of such damages.

All information is provided by Ziera is on an "as is" basis only. Ziera provides no representations and warranties, express or implied, including the implied warranties of fitness for a particular purpose and merchantability.

Ziera may at any time revise these terms by updating these Terms. By using this website, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current terms to which you are bound.

Ziera Club vouchers

  • Voucher details will be provided by email.
  • Vouchers expire one month from the date received.
  • Can be used on any product (there are no exclusions). 
  • Can be used in conjunction with other offers, i.e. coupons. 
  • Are redeemable in all full priced and outlet stores;instoreoronline. 
  • Customer Club members are required to have proof of the email to redeem in store - either a printed copy of their email or the email on their smartphone. Online the code can be entered during the checkout/purchase process.

Note: we are phasing out the anniversary vouchers - these will no longer be sent after 30 November 2018.

Customer feedback prize draw

Only customers who have purchased from our New Zealand or Australian websites and answered the customer survey are eligible to be entered in the draw. The prize draw will be completed on the first working day of the following month and the winner will be notified by the 12th of the month. The winner will receive a Ziera Voucher worth $220. There will be one winner across New Zealand and Australia per month. 

Update contact details

Customers we have contacted to update their information through the Update Details form before midnight on 30 December 2018 are eligible to be entered in the draw. Customers are only eligible to update your information and enter once. The winners will be drawn on 7 January 2019 and notified by email by 11 January 2019. The winners will receive a ZieraShoesvoucher to redeem on a free pair of shoes (value approximately $280).

Promotional offers

Ziera 12 Days of Christmas Terms and Conditions

By entering the giveaway/s you agree to its Terms and Conditions:

  1. Each giveaway runs for one day only, starting at 8 am each day.
  2. The promotion runs from 8am on Wednesday 5 December to 7:59am on Sunday 16 December 2018.
  3. No purchase is necessary for you to enter.
  4. All entries must be made through the Ziera Shoes Facebook page.
  5. The winner will be drawn the day following each giveaway and the winner will be notified via Facebook within 5 days. If the winner does not respond and claim their prize within 7 days of notification of winning they will forfeit the prize and another winner will be selected.
  6. We will use your personal information only for the purpost of this competition, along with sharing it with our suppliers. We will post your name as the winner on our Facebook page.
  7. Winners will be drawn at random for each giveaway.
  8. Giveaways are open to NZ and Australian residents only. One prize only, to be selected randomly.
  9. The prize will be delivered within 30 days of delivery address confirmation.
  10. There is no cash alternative to the prizes stated and the prize will be sent only to you.
  11. This competition is in no way sponsored or endorsed by Facebook or Instagram.
  12. Ziera Shoes staff, contractors or agents are not eligible to enter the prize draw.
  13. The promoter's decision is final and no correspondence will be entered into.
  14. The promoter is Ziera Shoes Ltd, 59 Mahunga Drive, Mangere Bridge, Auckland, New Zealand.

25% off heels offer

25% off selected heels. The prices shown online include the discount, no further discount applies. Selected styles & colours only. Handbagoffernot available online. While stocks last. Not valid in conjunction with any other voucher or offer. Offer ends Wednesday 12 December 2018.

Outlet multi-buy offer

Buy more than one outlet pair to get additional savings on the already discounted prices. Multi-buy offer applies to outlet shoe styles only. Excludes handbags, slippers and accessories. The discount will automatically be applied online in your cart. Not valid in conjunction with any other voucher or offer. Offer ends Wednesday 6 December 2018.

Cyber Monday offer

All outlet styles are $99.95 or under. The prices shown online include the discount, no further discount applies. While stocks last. Not valid in conjunction with any other voucher or offer. Offer started and ended Monday 26 November 2018.

Black Friday offer

An extra 40% off all outlet styles only. The prices shown online include the discount, and no further discount applies. Offer excludes handbags, accessories and gift voucher purchases. While stocks last. Not valid in conjunction with any other voucher or offer. Offer ended Sunday 25 November 2018.

Outlet offer

An extra 20% off outlet styles only. The prices shown online include the discount, no further discount applies. Offer excludes handbags, accessories and gift voucher purchases. While stocks last. Not valid in conjunction with any other voucher or offer. Offer ended 21 November 2018.